• Who is the controller of your personal data? The controller of the personal data you submit to us is the owner and representative of LeloLand the online store, Lisa.

 

We are an online store - operating from London, UK

 

• Where do we store your data?

The data we collect from you is stored in the myleloland website, created with Wix. As we use multiple Wix applications, your data may be stored in these applications.

We never sell or swap your data for marketing purposes to third parties outside LeloLand.

The data that is forwarded to third parties, will only be used to provide you with our services – such as to print labels (that includes your name, delivery address etc)

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What are your rights?

• Right to access: You have the right to request information about the personal data we hold on you at any time. Please contact lelolandstore@gmail.com and we will provide you with your personal data via email.

• Right to portability: Whenever LeloLand processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

• Right to rectification: You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed. If you have an account with LeloLand, you can edit your personal data under your account pages.

• Right to restriction: You have the right to request that LeloLand restricts the process of your personal data under the following circumstances:

  • If you object to processing based LeloLand’s legitimate interest, LeloLand shall restrict all processing of such data pending the verification of the legitimate interest

  • If you have claimed that your personal data is incorrect, LeloLand must restrict all processing of such data pending the verification of the accuracy of the personal data.

  • If the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead

  • If LeloLand no longer needs the personal data but it is required by you to defend legal claims.

• Your right to object to direct marketing: you have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

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You can opt-out from direct marketing by the following means:

• Following the instruction in each marketing emails

• By editing the settings of your LeloLand account

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• Right to erasure: You have the right to erase any personal data processed by LeloLand at any time except for the following situations;

• You have an ongoing matter with us

• You have an open order which has not yet been shipped or partially shipped

• You have an unsettled debt with LeloLand, regardless of the payment method

• If you are suspected or have misused our services within the last four years

• Your debt has been sold to a third party within the last three years or one year for deceased customers

• If you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

 

How can you exercise your rights?

We take data protection very seriously and therefore we aim to respond to your email as soon as possible. You can contact us at lelolandstore@gmail.com

 

Updates to our Privacy Policy Notice

As the GDPR changes its rule on data protection from time to time, we must also update our Privacy Policy to be in accordance with it. If/when such updates accurate we will send email notifications to those who have an account with us – those who do not, our most up to date policy will always be available on the website.

 

Thank you for your understanding.

Kind regards,

 

Lisa (LeloLand representative)